Who we are
Our website address is: http://ecolou.store
Welcome to ECOLOU STORE. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, www.ecolou.store.
2. Information We Collect
When you interact with our website, we may collect the following types of information:
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Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details.
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Account Information: Login credentials and account preferences.
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Transaction Details: Purchase history and order information.
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Technical Data: IP address, browser type, operating system, and browsing behavior on our site.
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Marketing Preferences: Your choices regarding receiving marketing communications from us.
3. How We Use Your Information
We use the collected information to:
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Process and fulfill your orders.
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Communicate with you about your orders, account, or customer service inquiries.
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Send you promotional materials and newsletters, if you have opted in.
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Improve our website, products, and services.
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Comply with legal obligations and prevent fraudulent activities.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
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Service Providers: Third-party vendors who assist in operating our website, processing payments, and delivering orders.
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Legal Requirements: When required by law or to protect our rights.
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Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
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Access and review your personal information.
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Request corrections to inaccurate or incomplete data.
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Withdraw consent for marketing communications.
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Request deletion of your personal information, subject to legal obligations.
7. Cookies
Our website uses cookies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.