Returns Policy

A full refund will be provided to any goods returned to our warehouse, unopened in their original packaging and within 30 days. Shipping expenses, in both directions, are not refundable.  If damaged by a courier please date stamp your photo and take a picture this helps us process your return quickly and helps us see authentic returns.  Please do this via email to [email protected] with a heading “Damaged Product” this helps us process quicker.

If the goods you receive are faulty, we will replace those goods if they are returned to our warehouse within 30 days of purchase.  We make no guarantees after 30 days.  (Under consumer guarantees act we are not obliged to do so).  Reimbursement for the product will be sent out immediately once we have the damaged product.  Unfortunately getting false claims has made it so we have to follow this procedure.  We do not refund Shipping costs unless it was damaged and then we will require the photo as we will make a claim with the courier company.